Shipping Policy
Welcome to HeritageBrims! We are committed to ensuring a smooth and reliable shipping experience for all our customers in the United States. Please review our shipping policy for important details about processing times, delivery options, and more.
1. Order Processing Time
- All orders are processed within 1-2 business days (excluding weekends and public holidays).
- You will receive an email confirmation with a tracking number as soon as your order is shipped.
2. Shipping Options and Rates
We provide the following shipping options:
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3-5 business days | Flat rate: $6 |
| Free Shipping | 3-5 business days | Orders above $70 |
- Delivery times are estimates and may vary depending on your location and external factors.
3. Free Shipping
- Free standard shipping is available for orders totaling $70 or more after discounts and before taxes.
4. Shipping Restrictions
- We currently ship only within the United States.
- We cannot ship to P.O. Boxes, APO, or FPO addresses.
5. Tracking Your Order
- Once shipped, you will receive a tracking number via email to monitor your order’s progress.
- You can track your shipment on our website or the carrier's tracking page.
6. Delivery Issues
If your order is delayed, lost, or damaged during transit:
- Contact us at orders@heritagebrims.com with your order number and details.
- We will work with the carrier to resolve the issue and provide updates promptly.
7. Returns and Exchanges
- For information on how to return or exchange an item, please refer to our Return Policy.
- Return shipping costs are the customer’s responsibility unless the product is defective or incorrect.
At HeritageBrims, we take pride in delivering quality caps with exceptional service. For any further questions or concerns regarding shipping, feel free to contact us at orders@heritagebrims.com
Thank you for shopping with us!
